What protections are in place for small businesses (acting as mediators) when a customer’s direct debit bounces?

In the hypothetical situation where my company were to act as a mediator between two parties: one being a customer and the other a service provider (the way uber does), if a customer's direct debit bounced after the service between the two parties had completed, what safeguards are in place to protect me as a mediator against this? In particular I'm wondering how I'm protected against legal repercussions from the service provider, and how/if one would be able to recoup the outstanding amount from the customer. Thanks for the help!

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