Finding a new web developer

I have had a bad experience working with my current web developer on my website. They are really unresponsive to any questions or problems with my site and general won't help in any of the changes that I want to make.

So my question is what should I look for in getting some one new. Should I look for someone local? Or is working with someone out of state also worth while? What do I look for as far as credentials/ portfolio?

I have a basic knowledge of running my site, but I want to make some changes that probably need some more advanced technical knowledge. Thanks to any help you can give.

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